Last Updated: November 2025
Introduction
This policy explains how Franca’s Takeaway collects, uses, and protects personal data under UK GDPR and the Data Protection Act 2018.
Information We Collect
- Name, phone, address, order details
- Payment details (processed securely)
- Website usage data (cookies, IP, browser)
- No data collected for loyalty cards
How We Use Your Information
- To process and fulfil orders
- To communicate with customers
- To improve services
- To meet legal obligations
- To prevent fraud
Cookies and Tracking
Cookies help store preferences and analyse site use. Necessary cookies required. Analytics cookies optional with consent. You can manage cookies via settings.
Data Sharing
- Service providers (e.g. payments)
- Delivery staff (if used)
- Authorities, if legally required
- Business sale or restructure
Data Security
HTTPS encryption and secure storage used. No method 100% secure. Please do not share passwords.
Data Retention
Data retained only as long as needed (e.g. 6 years for accounting). Unneeded data securely deleted.
Your Rights
- Access, rectify, erase data
- Restrict or object to processing
- Withdraw consent at any time
- Portability and human review rights
- Right to lodge complaint with ICO
Contact Information
Franca’s Takeaway
193 St George’s Rd, Bolton, BL1 2PG
Phone: 01204 391513
Policy Updates
Changes will be posted on this page. Please check regularly.