Last Updated: November 2025
Introduction
Franca’s Takeaway (“we”, “us”, or “our”) provides takeaway food and services from our location at 193 St George’s Rd, Bolton, BL1 2PG. By placing an order with us or using our website (francastakeaway.co.uk), you agree to the following terms and conditions.
Business Hours and Availability
Opening Hours:
Monday – Tuesday: Closed
Wednesday – Thursday: 4:30pm – 9:00pm
Friday – Saturday: 4:30pm – 9:30pm
Sunday: 4:30pm – 9:00pm
Holiday Closures: Bank Holiday Sundays, and during Christmas, Easter, and summer.
How to Order
Holiday Closure Times
Please be aware we close on Bank holiday Sundays and at certain periods throughout: Christmas, Easter and Summer. Ask in store for more information.
How to Order
Order online through our website using the menu, or call us on 01204 391513.
Choose your items, select Delivery or Collection, and pick your preferred time slot at checkout.
For delivery, the minimum spend is £25 (excluding delivery fee of £4.50).
If you want to change ingredients or remove toppings, please add the request as an item note on the product or order note at checkout when ordering online.
We will confirm a collection or delivery time—typically within 30 minutes.
On Collection or Delivery
Please check your order when you receive it, as changes are difficult to make once you’re home.
Carry pizzas flat, avoid stacking them for long periods, and we recommend cutting them with kitchen scissors for the best results.
All food is homemade, so availability and appearance may vary slightly. During busy periods, short delays can occur—thank you for your patience.
Order Acceptance and Cancellation
We may refuse or cancel orders. Orders accepted once confirmed. Cancellations accepted if food not yet prepared. No refunds after food is prepared unless error on our part.
Prices and Payment
Prices in GBP, including VAT. Payment by cash, card, or online. Payment must clear before fulfilment. Card payments processed securely.
Collection and Delivery
Collection ready in approx. 30 minutes. Delivery within specified zones. Delays possible. Orders not collected promptly may be disposed of. Responsibility transfers to customer after handover.
Food Quality and Availability
Food is homemade and may vary. Items subject to availability. Substitutions offered if necessary.
Allergies and Dietary Requirements
Premises use: Nuts, Sesame Seeds, Celery, Shellfish, and Anchovies. Cross-contamination is possible. Inform us of allergies before ordering. We are not liable for allergic reactions where allergens were disclosed.
For all allergen enquiries, please call the shop directly to discuss.
Website Use and Content
Website content is owned by Franca’s Takeaway. No unauthorised reproduction. Use only for lawful purposes. External links provided for convenience only.
Limitation of Liability
We are not liable for indirect, incidental, or consequential damages. Total liability limited to the order value. Nothing excludes liability for personal injury or fraud.
Governing Law and Jurisdiction
These terms governed by laws of England and Wales. Disputes subject to jurisdiction of English courts.
Contact Us
Franca’s Takeaway
193 St George’s Rd, Bolton, BL1 2PG
Telephone: 01204 391513